A PBX system helps to connect phone extensions to the Public Switched Phone Network or Telephone line providers and enhances internal communication for a company. On the other hand, An IP PBX operates with network connectivity and allows communication by using the TCP/IP network protocol. In the company telephone system, PBX functions as the dominant switching system for telephone calls within a company.

PBX was used to offer shared access to inadequate resources. For instance, such a company having 2,5,10 or more telephone lines from service suppliers, and the number of clients in that business is better than the number of lines. Therefore. A PBX shares the line with each client. Rather than offering a different line for each client, it will allow the clients to share a minor pool of lines.

A PBX/PABX system benefits companies in several ways, which include:

•    Call recording

•    Call Queue

•    Telephone CRM Integration

•    IVR

•    Voice Mail

•    Mobility Clients

•    Conference Call Bridge

•    Voicemail to Email

With Call Queue and IVR, you can deal with additional phone calls with staff members on board. With Voicemail to email, mobility options, and voicemail, your clients will never miss you even when you are not available at your office. Remote Connectivity, Telephone CRM Integration, and Conference call Bridge offer greater business productivity.

PABX SYSTEM KENYA

Vector Kenya provides a telephone System, PBX system, PABX System, and IP PBX from believed vendors. An excellent communication platform can act as the backbone of your business. The appropriate system guarantees that all outgoing and incoming calls get to the right person. It also maintains calmness during busy hours, grows with your company, and offers technical features that improve your phone system.

When it comes to a VoIP telephone system, if the company is small or large, including SOHO, IP Phone System can promote communications in business. In a VoIP telephone system, it is not about the convenience it offers by utilizing your LAN; it is about the business-friendly characteristics it can offer. With flexibility built-in, this is the important core of any developed VoIP PBX setup.